Why We’re Shifting Our Focus: An Update on Glass Replacement Services at Franklin Window Company

Franklin Window Company has been proud to serve our community, helping homeowners brighten their spaces and improve their homes. As the window industry evolves, so do the best practices for ensuring your home is as energy-efficient, secure, and beautiful as possible.

To continue providing the highest standard of service and long-term value to our customers, we are announcing a shift in our service offerings: we are no longer offering glass-only replacements and will be focusing entirely on full window replacements.

We know this is a change, and we want to be completely transparent about why we’ve made this decision and how it ultimately benefits you as a homeowner.

Why We Are Discontinuing Glass-Only Replacements

While replacing just the pane of glass (also known as a sash replacement or glass insert) might seem like a quick fix for a cracked window or a foggy seal, it often acts as a temporary band-aid rather than a permanent solution. Here is why we are shifting our focus to full window replacements:

1. Energy Efficiency and Seal Integrity

Modern windows are complex systems. When a window becomes foggy, it means the airtight seal holding the insulating argon or krypton gas between the panes has failed. Simply swapping the glass out of an older, expanding-and-contracting frame rarely restores the window’s original energy efficiency. By replacing the entire window unit, we can guarantee a factory-tight seal that genuinely lowers your heating and cooling bills.

2. Hidden Frame Damage

A broken pane is obvious, but the frame surrounding it often hides deeper issues. Wood rot, warping, water damage, and deteriorating weatherstripping are common in older windows. If we install brand-new glass into a failing frame, the new glass remains vulnerable to drafts and moisture. Full replacements allow us to address the structural integrity of the rough opening.

3. Superior Manufacturer Warranties

When you replace just the glass, the warranty coverage is typically very limited. However, when Franklin Window Company installs a brand-new, full-frame window, it is backed by comprehensive manufacturer warranties that cover the glass, the frame, the hardware, and the installation. We want our customers to have total peace of mind, and full replacements allow us to stand behind our work 100%.

4. Focusing Our Expertise

By dedicating our resources, training, and crew exclusively to full window and door installations, we can hone our craft. This specialization means faster installation times, meticulous attention to detail, and a smoother customer experience from the initial consultation to the final cleanup.

What Does This Mean for You?

If you have a window with a broken pane, condensation between the glass, or severe drafts, we highly recommend upgrading the entire unit.

Franklin Window Company will continue to offer:

• Full-frame window replacements

• Insert window replacements (replacing the entire window mechanism within the existing trim)

• Expert consultations on energy-efficient window upgrades

While we are saying goodbye to glass-only repairs, our commitment to elevating your home remains stronger than ever. If your windows are showing their age, failing to keep out the weather, or just in need of a modern facelift, we are here to help you make a lasting investment.

Ready to upgrade your home with beautiful, energy-efficient new windows? Contact the team at Franklin Window Company today to schedule your free consultation and quote!